All Systems Operational

About This Site

This page shows the status of the videxio network. This is work in progress. We try to maintain it and use it as a notification tool for our partners. In the mean time, while the processes are defined, treat this site as beta.

Analytics ? Operational
Partner Portal ? Operational
Public internet peering ? Operational
Managed services / Control ? Operational
Partner Help Center ? Operational
Phone book ? Operational
Provisioning service ? Operational
PSTN accesss ? Operational
QoS Backbone ? Operational
Registration and Call Service Operational
VMR service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance within Frankfurt POP May 25, 07:00-10:00 UTC
Our network provider within our Frankfurt POP will be performing a hardware upgrade to improve redundancy.

This update will cause a short connectivity loss, to the POP, to ensure as little downtime as possible we will reroute traffic during this maintenance period to continue without disruption.
Posted on May 17, 19:06 UTC
Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019
Completed - The scheduled maintenance has been completed.
May 23, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 07:00 UTC
Scheduled - Our network provider within our Toronto POP will be performing a software upgrade to improve resliancy. This update will cause a short connectivity loss, to the POP, to ensure as little downtime as possible we will reroute traffic during this maintenance period to continue without disruption.
May 21, 13:32 UTC
May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019
Completed - The scheduled maintenance has been completed.
May 18, 15:51 UTC
Verifying - Verification is currently underway for the maintenance items.
May 18, 15:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 14:01 UTC
Update - The scope of this maintenance has been split into two parts scheduled separately.

The 1st part: 30-minutes window where calling and registration within Mainland China - will be carried out as scheduled on 2019-05-18 within a shorter window, 14:00-16:00 UTC.

The 2nd part: one 3-hour window where international calls will be interrupted and local calls within Mainland China will not be impacted - will be carried out at a later date. A separate announcement will follow.
May 17, 12:00 UTC
Scheduled - The network team will be performing maintenance on our POPs within mainland China to prepare for future enhancements.

During this maintenance, there will be:
- a 30-minutes window where calling and registration within Mainland China will be interrupted
- one 3-hour window where international calls will be interrupted and local calls within Mainland China will not be impacted.
May 16, 19:06 UTC
May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019
Completed - This maintenance has been postponed, the new date will be announced separately.

No services will be interrupted.
May 11, 18:07 UTC
Scheduled - The network team will be performing maintenance on our POPs within mainland China to prepare for future enhancements. During this maintenance there will be a 30 minute window where calling and registration within Mainland China will be interupped.
May 9, 14:15 UTC
May 10, 2019

No incidents reported.