Users are unable to sign into MyPages or My Meeting Video

Incident Report for Pexip Service

Resolved

The DevOps team has restored the services.

Posted Jul 14, 2018 - 13:32 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 14, 2018 - 13:10 UTC

Identified

Users are currently unable to login and are presented with a "Wrong User Name or Password" prompt upon attempted sign in.

Posted Jul 14, 2018 - 10:11 UTC

This incident affected: Provisioning service and Registration and Call Service.